Shipping policy

Welcome to Sterling Aviations! We're delighted to serve our customers with quality products. Below you will find the details of our shipping policy.

Shipping Regions:

Domestic and Canada Shipping: Currently, Sterling Aviations ships within the United States and Canada.

Shipping Carriers and Services:

Multiple Carriers: We have partnerships with several leading shipping carriers.

Standard Shipping: We offer a standard shipping option, which delivers your order within 5-7 business days.

Processing Times:

Fast Processing: Orders are usually processed within a day. We strive to ensure that you receive your orders within 7 working days from the date of purchase.

Shipping Costs:

Weight-Based Shipping: Shipping costs are calculated based on the product's weight. The exact shipping cost will be displayed on the checkout page.

Delivery Times:

Prompt Delivery: Our standard delivery time frame is 3-5 days, ensuring you receive your products promptly.

Tracking and Insurance:

Stay Informed: We provide tracking information for all orders, allowing you to follow your purchase from our warehouse in Boulder to your doorstep.

Packaging:

Secure Packaging: Our products are securely packaged to ensure they arrive in perfect condition.

Customs and Duties:

Applicable for Canada: Customers may be responsible for customs and duties for orders shipped to Canada.

Returns and Exchanges:

Limited Returns: We generally do not accept returns and exchanges. However, in the rare event that you receive a damaged product, we will assess the situation and provide the best possible solution to ensure your satisfaction.

Contact Information:

Have Questions? For any inquiries regarding your order's shipping and delivery, please contact us.